Governor Business Solutions will customize a service agreement to meet or exceed your office needs. The Governor team has more than 800 product certifications covering every major line of copiers, printers and MFPs, including Hewlett-Packard, Lexmark, Canon, Xerox, Printronix, Printek, Intermec and Zebra.
Printers are the most necessary — and most neglected — pieces of equipment in the office. To be sure that every printer is functioning at its maximum potential, Governor assists customers by administering a needs assessment. Information revealed in the assessment helps Governor provide the right solution.
Maintenance Agreement and Extended Warranty Programs
Annual maintenance agreements and extended warranty programs are for customers that want a smooth flowing work environment with no interruptions in productivity. Guaranteed same day or next-day response times are offered. Governor service contracts are the most comprehensive available, as coverage includes fuser assemblies, maintenance kits installation, feed rollers, transfer rollers, and separation pads. We may also provide a comparable loaner machine if it is necessary to remove your printer to our facility.
Governor maintenance contracts are customized to meet your specific needs.
Overview
- Guaranteed Response Time
- All Parts and Labor Included
- Unlimited Hardware Related Service Calls
- Unlimited Phone Tech., Support
- Comparable Loaner Equipment
- Customized Service Agreement Requests
1 Year Maintenance Agreement
- One year on-site service agreement
- Includes one (1) preventive maintenance service and cleaning
- Includes labor, non-consumable repair parts and required travel by Governor engineers
- Peace of mind protection for printing and imaging device purchases
3 Year Extended Warranty
- Three year on-site service agreement
- Includes two (2) preventive maintenance service and cleanings
- Includes labor, non-consumable repair parts and required travel by Governor engineers
- Peace of mind protection for printing and imaging device purchases
5 Year Extended Warranty
- Five year on-site service agreement
- Includes four (4) preventive maintenance service and cleanings
- Includes labor, non-consumable repair parts and required travel by Governor engineers
- Peace of mind protection for printing and imaging device purchases
Governor Preventive Maintenance
- One-time detailed cleaning and inspection
- Includes separation pad, rejuvenation of paper pickup rollers, and 1/2 hour labor for any needed repairs
- For Hewlett-Packard, Lexmark and Xerox brand devices. Some restrictions may apply.
Preventive Maintenance Contract
- Semi-annual preventive maintenance
- Includes one (1) Governor Preventative Maintenance Service
- Includes one (1) light preventive maintenance inspection performed six months after the Prevent 13
- Includes 1/2 hour labor for any needed repairs
- Discounted service call rates on future repairs during contract period
Time and Material
Governor offers service programs without the commitment of a maintenance contract, based on time and material with onsite or carry-in options. All time and material work is scheduled on a call-to-call basis with a competitive hourly labor rate plus parts. Time and material service is backed by our 30 day warranty.
Overview
- Onsite Service Or Carry-In
- 30 Day Guarantee On Work Performed
- Competitive Pricing
Contact Governor Service today for more information!
