Toll Free: (800) 333-2600

Login to view our online customer portal.

Close

How Can We Help You?

  1. (required)
  2. (valid email required)
  3. (required)
  4. (required)
  5. (required)
 

cforms contact form by delicious:days

Governor Service Programs

Governor Business Solutions will customize a service agreement to meet or exceed your office needs. The Governor team has more than 800 product certifications covering every major line of copiers, printers and MFPs, including Hewlett-Packard, Lexmark, Canon, Xerox, Printronix, Printek, Intermec and Zebra.

Printers are the most necessary — and most neglected — pieces of equipment in the office. To be sure that every printer is functioning at its maximum potential, Governor assists customers by administering a needs assessment. Information revealed in the assessment helps Governor provide the right solution.

 

Maintenance Agreements & Extended Warranties

Annual maintenance agreements and extended warranty programs are for customers that want a smooth flowing work environment with no interruptions in productivity. Guaranteed same day or next-day response times are offered. Governor service contracts are the most comprehensive available, as coverage includes fuser assemblies, maintenance kits installation, feed rollers, transfer rollers, and separation pads. We may also provide a comparable loaner machine if it is necessary to remove your printer to our facility. Our Maintenance Agreements are customized to meet your specific needs of your company.

Included in Agreements:

  • Guaranteed Response Time
  • All Parts and Labor Included
  • Unlimited Hardware Related Service Calls
  • Unlimited Phone Tech., Support
  • Comparable Loaner Equipment
  • Customized Service Agreement Requests

1 Year Maintenance Agreement

  • One year on-site service agreement
  • One (1) preventive maintenance service & cleaning
  • Labor, non-consumable repair parts & travel charges
  • Peace of mind protection for printing & imaging device purchases

3 Year Extended Warranty

  • Three year on-site service agreement
  • Two (2) preventive maintenance service & cleanings
  • Labor, non-consumable repair parts & travel charges
  • Peace of mind protection for printing & imaging device purchases 

5 Year Extended Warranty

  • Five year on-site service agreement
  • Four (4) preventive maintenance service & cleanings
  • Labor, non-consumable repair parts & travel charges
  • Peace of mind protection for printing & imaging device purchases 

 


 

 

Preventive Maintenance

Some companies wait until their printers break down to take action, and in return having to pay hundreds more than if they had Preventive Maintenance services in place. Save the stress and money, and be proactive with Preventive Maintenance services. Our Preventive Maintenance services include: onsite service or carry-in service, a 30-day guarantee on work performed, time & material and competitive pricing!

Services

The following are included in our preventive maintenance service for HP, Lexmark and Xerox devices:

  • One-time detailed cleaning & inspection
  • Includes separation pad, rejuvenation of paper pickup rollers
  • A 1/2 hour of labor for needed repairs

Long-Term Contracts

If you’re interested in keeping your printers working for the long run, it may be in your best interest to invest in a Maintenance Contract. With it, you will receive:

  • Semi-annual preventive maintenance
  • One Preventative Maintenance Service
  • One light preventive maintenance inspection performed 6 months after the Prevent 13
  • A 1/2 hour labor for any needed repairs
  • Discounted service call rates on future repairs during contract period

Contact Governor Service today for more information!

[Form id=”7″]