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Submitting a Printer Service Ticket Online Is Easy!

Here are the following steps to show you how to submit a ticket for printer repair when using the Online Service Portal

Step 1: Log-in to your Online Printer Service Portal through

how to submit a service request

Step 2: Click ‘Submit a New Request’ under ‘Printer Service’ in your Menu

submit a new service request

Step 3: Select the location and the name of the device that needs repaired

** If you do not see the device listed, click ‘Enter request for a NEW Device’, then start again from Step 2

submit a service request

Step 4: Fill out the form with your information and press ‘Submit’

submit a service request

Thank you for using our Online Printer Repair Portal! If you need further assistance please call 313-441-4610.