Toll Free: (800) 333-2600

Login to view our online customer portal.


FAQs: Printer Repair Department

Posted on Mon, Jul 28, 2014

Governor Business Solutions has been repairing dozens of types of laser printers for over 35 years in the Southeast Michigan area. We are the Laser Printer Repair experts! We focus on servicing devices such as Hewlett-Packard, Lexmark, Canon, Xerox, Intermec and Zebra. To help our returning and new customers get a better experience with our printer repair services, our printer repair department has agreed on the three most popular questions asked. If you have any additional questions beyond these, please feel free to contact our service department at (313)441-4610, Monday-Friday from 8am-5pm.

Printer Repair Department - Frequently Asked Questions:

1. What Are The Service Rates?

Our Service rates are only $75/hour, with a 2 hour minimum, plus travel expenses. Additional parts needed are not included in the price. If you're a first time customer with us, visit our Laser Printer Repair Page for a special price.

2. How Long Will It Be Before A Tech Can Be Here?

Our Service Technicians strive reduce your printer downtime so we strive to be there repairing your device usually the same day or the next business day.

3. What Is The Warranty On The Repair?laserjet printer repair

To ensure you that our repairs have met the service expectations that you hold as a customer, we allow a 30 day Warrant on all repairs.

4. Can you give me some tips to keep my printer from breaking down?

Sure, if you look in some of our most recent blog posts, we have plenty of great tips to keep your printing devices in tip-top shape! Here are some blog posts that may be helpful: Easy Steps to Keep your Laser printer out of the Printer Repair Shop, and Fed up with Paper Jams? 5 Printer Service Tips to help your printer in the long run.

5. What are some signs that tell me I need service?

If you're unsure if your printer is just acting funny due to a company issue or if it's the actual printer having problems, visit a couple of our pages that will help you decide if your printing device is acting in a way that may need immediate attention by a printer repair specialist. Here are some of the most helpful tips our customers use, 5 Early warning signs that tell you to get service on your laser printer, or The Common Signs of a Printer Malfunction.

6. What are main causes of the need of service on my printer?

Since Governor has been repairing laser printers for years and years, our repair specialized came together to decide on a couple reasons why come companies need repairs more than others. The number one reason is from the buildup of debris. Please see blog post, The causes for printer repair services for more.

7. Does your Technicians carry their parts in their vehicles?

Our technician’s carry most of their stock in their vehicles to repair your printer in one trip!

8. What types of Inkjet printers do you repair?Printer Repair (2)

Unfortunately, we do not service inkjet printers. However, we do service all major brands of laser printers.

9. Is there a discount for a first time customer?

Absolutely! All first time Laser Printer Repair customers receive their first repair for only $75 flat! (Price includes labor and travel charges, parts are additional). You can claim the deal here, or call 313-441-4610.

10. Since our company has so many printers that may need repairing down the road, do you provide service agreements?

Realizing that every organization has different goals and budgets, Governor Business Solutions offers various printer support options to meet these needs. We provide a range of maintenance and warranty agreements. Learn More.

We hope this Frequently Asked Question Document was able to answer all of your Printer Repair questions. However, if we did not answer yours, please call us directly at 313-441-4610. 

Leave a Reply